Franchisee support
The system matters most after the contract is signed.
Here is what support looks like at each stage — and who you talk to when something comes up.
Photography to be suppliedMang Juan trainer coaching new crew at a cart during a training session
Stage 1
Before you commit
Information and honest guidance while you are still deciding.
Concept comparison- Investment discussion
- Location guidance
- Package explanation
- Application requirements
Stage 2
Before opening
Preparation so the first day runs on a system, not guesswork.
- Training
- Operating procedures
- Cart or kiosk preparation
- Initial supply coordination
- Opening checklist
- Brand standards
Stage 3
During operations
A team to contact when questions and problems come up.
- Supply and reordering
- Operational guidance
- Product standards
- Business support
- Issue escalation
Stage 4
As the business develops
Looking at results together and planning what comes next.
- Operational reviews
- Improvement discussions
- Additional-location discussions